01
Quotation & booking. Quotations are valid for 7 days from the date of issue. Bookings are strictly confirmed only upon receipt of full payment, excluding the refundable security deposit. Any changes to the booking date are subject to availability and approval.
02
Payment method. Payment details will be shared with you upon booking confirmation. All booking payments are non-refundable.
03
Equipment care. The customer is fully responsible for the TVs and accessories during the rental period. The equipment must be kept under proper shelter and protected from rain, moisture, direct heat and prolonged sunlight.
04
Security deposit & damage. A refundable security deposit of $100 per unit is required and will be collected 3 days before the event date. The deposit will be refunded within 3 working days after the equipment has been returned and inspected. Any damage, loss, theft, missing accessories, or excessive dirt may result in a partial or full deduction of the security deposit. In the event of complete damage or destruction of the unit, the security deposit will be fully forfeited plus an additional $150 charge payable by the customer to cover replacement costs.
05
Returns & late fees. Equipment must be returned or made ready for collection at the agreed date and time. Extensions require prior approval. Unapproved late returns or collection delays will incur additional rental charges, which will be deducted directly from the security deposit.
06
Limitation of liability. To the extent as permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential losses, personal injury, property damage, or event disruptions, including event delays or presentation failures caused by equipment malfunction. Our maximum liability shall not exceed the rental amount paid.
07
Final authority. We reserve the right to make final determinations on equipment usage, damage assessments, deposit deductions, and matters not explicitly covered here.
